Privacy policy

The Grizzly Labs respects your privacy and ensures your data is always protected. By using the Genius Sign application, you consent to the present policy.

Genius Sign works offline and doesn't have any backend. There is very minimal personal data that we handle; it's limited to analytics and it's minimized.

Summary

Your documents and signatures

Your documents and your signatures are never sent to any third-party servers except in the two following cases:

You explicitly choose to export your document (e.g., export by Email, Dropbox, etc.), in which case the document and the embedded data will transit over the network to the chosen destination. Whenever possible, this transit is protected by SSL.
You have iCloud backups set up, in which case the app's whole content is encrypted and backed up to Apple servers.

Your location

Some export plugins (e.g.: Evernote) allow you to attach your location to the exported document. If you choose to do so, Genius Sign will find your location and attach it to the export.

Third-party Services

If you connect Genius Sign to third-party services such as Box, Dropbox, Google Drive, Gmail etc., it will request certain permissions to export documents to these services.

Genius Scan interactions with these services are limited to:

Cloud services: Genius Sign reads folder names and IDs so you can select where to upload a document. It does not read the contents of your files or store folder names. It stores the ID of the folder you select and uploads your chosen document to that folder.
Email services: Genius Sign sends the email you prepare, including its recipients, subject, body, and any attachments you choose, through your email account. Genius Sign does not read your emails.

These interactions happen directly between the mobile application and the cloud service, and your data does not transit through any server managed by The Grizzly Labs. Please remember that third parties' use of your information will be governed by their privacy policies and terms of service.

Data Controller

The Grizzly Labs SAS — 39 rue de Châteaudun, 75009 Paris, France — determines the data processing and usage made to your data through the use of Genius Sign.

Data Processing

Purpose

Legal basis

Note

Analytics

Legitimate interest

We also collect some fully anonymized usage data. This includes what features users use and how often. We use it to better understand what features we need to improve, refactor, or remove.

Analytics data is kept for 2 years.

Crash analytics

Legitimate interest

We also collect crash data to improve the app's quality. Crash data may include some detailed logs of the user's activity.

Crash data is kept for 1 year.

Under GDPR, you have the following rights that we extend to all users:

Access — You can obtain access to the personal data held about you.
Rectification — You can ask for incorrect, inaccurate, or incomplete personal data to be corrected.
Erasure — You can request that personal data be erased when it’s no longer needed or if processing it is unlawful.
Restriction of processing — You can request a restriction on processing your personal data in specific cases.
Data Portability — You can export your documents from the app anytime.
Objection — You can object to the processing of your data under certain conditions.

Subprocessors

We may share your data with trusted service providers to ensure the functionality of our service. These providers are listed here:

Company	Purpose
Amplitude	Analytics
Sentry	Crash analytics

Storage Location

We store data only in the EU or countries deemed adequate by European regulators (e.g., under EU-US or Swiss-US Privacy Shield frameworks).

Restrictions

Our services and applications are not directed at children. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us as described below, and we will delete such data from our systems.

Changes To This Policy

If we decide to change our privacy policy, we will post those changes on this page.

How To Contact Us

If you have any questions about your privacy, please email us at support@thegrizzlylabs.com or visit our website at thegrizzlylabs.com.

If you believe your data protection rights have been violated, you can file a complaint with your local Data Protection Authority.

Updates

October 19, 2026: Added a section about third-party services
Feb 18, 2025: Clarified the overall privacy policy, and changed subprocessors.
June 20, 2024: Clarified that the analytics collection is fully anonymized. Added sections about data protection and data retention.