Privacy policy

The Grizzly Labs fully respects your privacy and ensures your data is always protected. By using the Genius Sign application, you consent to the present policy.

Genius Sign works offline and doesn't have any backend. There is very minimal personal data that we handle; it's limited to analytics and it's minimized.

Summary

Your Data

Your data always remains yours. We are not in the business of selling any user data.

Your Documents And Signatures

Your documents and your signatures are never sent to any third-party servers except in the two following cases:

  • You explicitly choose to by exporting your document (eg. export by Email, Dropbox, ...) in which case the document and the embedded data will transit over the network to the chosen destination. Note that whenever possible, this transit is protected by SSL.
  • You have iCloud backups setup in which case the whole content of the app is encrypted and backed up to Apple servers.

Third-party Plugins

Genius Sign lets you export your documents to several third-party cloud storage services such as Dropbox, Google Drive etc. Genius Sign needs your permissions to connect your third-party account. These permissions are needed to:

  • List the folders in your account to let you select one.
  • Write the Genius Sign document to your account.

Location

Some export plugins (e.g.: Evernote) allow you to attach your location to the exported document. If you choose to do so, Genius Sign will find your location and attach it to the export.

Data Controller

The Grizzly Labs SAS — 39 rue de Châteaudun, 75009 Paris, France — determines the data processing and usage made to your data through the use of Genius Sign.

Data Processing

Purpose Legal basis Note
Analytics Legitimate interest

We also collect some fully anonymized usage data. This includes what features users use and how often. We use it to better understand what features we need to improve, refactor, or remove.

Analytics data is kept for 2 years.

Crash analytics Legitimate interest

We also collect crash data to improve the app's quality. Crash data may include some detailed logs of the user's activity.

Crash data is kept for 1 year.

Your Rights

Under GDPR, you have the following rights that we extend to all users:
  • Access — You can obtain access to the personal data held about you.
  • Rectification — You can ask for incorrect, inaccurate, or incomplete personal data to be corrected.
  • Erasure — You can request that personal data be erased when it’s no longer needed or if processing it is unlawful.
  • Restriction of processing — You can request a restriction on processing your personal data in specific cases.
  • Data Portability — You can export your documents from the app anytime.
  • Objection — You can object to the processing of your data under certain conditions

Subprocessors

We may share your data with trusted service providers to ensure the functionality of our service. These providers are listed here:

Company Purpose
Amplitude Analytics
Sentry Crash analytics

Storage Location

We store data only in the EU or countries deemed adequate by European regulators (e.g., under EU-US or Swiss-US Privacy Shield frameworks).

Restrictions

Our services and applications are not directed at children. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us as described below, and we will delete such data from our systems.

Changes To This Policy

If we decide to change our privacy policy, we will post those changes on this page.

How To Contact Us

If you have any questions about your privacy, please email us at support@thegrizzlylabs.com or visit our website at thegrizzlylabs.com.

If you believe your data protection rights have been violated, you can file a complaint with your local Data Protection Authority.

Updates

  • Feb 18, 2025: Clarified the overall privacy policy, and changed subprocessors.
  • June 20, 2024: Clarified that the analytics collection is fully anonymized. Added sections about data protection and data retention.

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